WHY WE COLLECT PERSONAL INFORMATION
Personal information means information that can be used to identify and contact you. Our Site may be browsed anonymously. If you do not browse anonymously, the Site may collect personal information from you including your email address, mailing address, credit card information, telephone number, and billing and shipping information. We also collect the third party bouquet recipients’ names, addresses, telephone numbers or email addresses that you provide to us.
We may collect personal information when you create an account on the Site; participate in Site feedback, questionnaires, surveys, or contests; participate in forums and chat rooms; purchase a product through the Site; or receive customer or technical support.
DISCLOSURE OF INFORMATION TO OTHERS
We do not sell, trade or rent your personal information to others. However, we do use other companies and individuals to perform services on our behalf, such as delivering bouquets or merchandise and for processing payments. They will have access to the minimum amount of your personal information needed to perform these services, but we will not authorise them to use your information for other purposes.
When there is a legal obligation to do so Harakeke Florist may disclose your information to any relevant regulatory body. In addition, we may provide statistics with personal identifiers removed about our customers, readers, sales, traffic patterns and related site functions to reputable third parties.
It is very important to us that you feel secure while visiting and ordering with Harakeke Florist. We take security seriously, and have taken steps to ensure your personal information is secure. We use a secure Hosted Payment page to process online orders. This means your credit card details are never recorded or stored on our website; they are processed only in the highly secure environment.
UPDATING YOUR PERSONAL INFORMATION
You may obtain confirmation from us as to whether or not we hold personal information about you. You may also request a copy of the information and/or request that corrections or changes are made to it. You are at all times entitled to change your personal information that we hold. In order to do this, click the Customer Login button at the top left of the any page on the Site. After signing in your personal information will be made available for you to view and change. You also have the ability to change your secure password at any stage. You will be required however to enter your current password in order to change it to a different one.