Policy
PRIVACY COMMITMENT
Harakeke Florist is dedicated to simplifying flower purchases. Harakeke Florist(“we,” “us” or “our”) is committed to respecting the privacy rights and concerns of all users of www.harakekeflorist.co.nz (the “Site”). Accordingly, we have established and implemented this Privacy Statement to inform visitors to the Site of how we use and protect the information we collect through the Site. By visiting or browsing the Site, you consent to Harakeke florist collection, use, storage, deletion, and disclosure of personal information relating to you as set forth in this Privacy Policy.
By using our Site and/or providing information to us, you consent to the policy. If you are under 18, we require you to inform and gain a parent or guardian’s consent to our Privacy Policy and Terms and Conditions before registering with us or placing an order.
WHY WE COLLECT PERSONAL INFORMATION
Personal information means information that can be used to identify and contact you. Our Site may be browsed anonymously. If you do not browse anonymously, the Site may collect personal information from you including your email address, mailing address, credit card information, telephone number, and billing and shipping information. We also collect the third party bouquet recipients’ names, addresses, telephone numbers or email addresses that you provide to us.
We may collect personal information when you create an account on the Site; participate in Site feedback, questionnaires, surveys, or contests; participate in forums and chat rooms; purchase a product through the Site; or receive customer or technical support.
DISCLOSURE OF INFORMATION TO OTHERS
We do not sell, trade or rent your personal information to others. However, we do use other companies and individuals to perform services on our behalf, such as delivering bouquets or merchandise and for processing payments. They will have access to the minimum amount of your personal information needed to perform these services, but we will not authorise them to use your information for other purposes.
When there is a legal obligation to do so Harakeke Florist may disclose your information to any relevant regulatory body. In addition, we may provide statistics with personal identifiers removed about our customers, readers, sales, traffic patterns and related site functions to reputable third parties.
SECURITY
It is very important to us that you feel secure while visiting and ordering with Harakeke Florist. We take security seriously, and have taken steps to ensure your personal information is secure. We use a secure Hosted Payment page to process online orders. This means your credit card details are never recorded or stored on our website; they are processed only in the highly secure environment.
UPDATING YOUR PERSONAL INFORMATION
You may obtain confirmation from us as to whether or not we hold personal information about you. You may also request a copy of the information and/or request that corrections or changes are made to it. You are at all times entitled to change your personal information that we hold. In order to do this, click the Customer Login button at the top left of the any page on the Site. After signing in your personal information will be made available for you to view and change. You also have the ability to change your secure password at any stage. You will be required however to enter your current password in order to change it to a different one.
PASSWORDS
You are responsible for all actions taken with your user name, email address and password. Therefore we do not recommend that you disclose your Harakeke florist password to any third parties. If you choose to share your user name, email address and password or your information with third parties to provide you additional services, you are responsible for all actions taken with this information and therefore you should review that third party’s privacy policy.
POLICY CHANGES
We may review this policy from time to time and will notify you of any changes by posting an updated version on our website. This document represents our privacy policy as at 24 August 2016.